Returns and Refunds

Information regarding the digital product, returns and refunds

Thanks for shopping at Holistic Reflexology.
Digital downloads of eBooks are the only products sold directly from this website.
All prices are listed in Australian Dollars.
If you are not entirely satisfied with your purchase, please contact Holistic Reflexology at glenda@holisticreflexology.com.au

Printed copies of books advertised on the website are sold by a third party; the publisher, or online book store. If you are not satisfied with the printed version you have purchased, please contact the company you purchased from. Third party seller will have their own return policy which will apply to any return or refund.

Please ensure that you order the correct eBook from Holistic Reflexology.
Returns are not accepted.
Replacements will be considered under certain circumstances at the discretion of Holistic Reflexology. Contact glenda@holisticreflexology.com.au for further information.

Refunds will also be considered under certain circumstances at the discretion of Holistic Reflexology. Contact glenda@holisticreflexology.com.au for further information.

Once you have downloaded your eBook, you no longer have the right to cancel your purchase.

Holistic Reflexology’s obligations to the customer with regards to supply of the digital content are fulfilled when the digital content is downloaded. It is your responsibility not to lose, destroy, or damage eBook once downloaded.
The download link is available for 7 days after purchase.
You have unlimited downloads available to you during that time frame.

If you have any problems with the download, contact glenda@holisticreflexology.com.au. Your inquiry will be answered at the earliest possible convenience, taking time zones into consideration.

Holistic Reflexology reserve the right to change, suspend, remove or disable access to any  products or other materials comprising a part of a digital service at any time without notice.   Holistic Reflexology may at any time withdraw or remove any digital content and make no guarantees that it will continue to be made available for access.

Terms of Use of digital content:

  1. Digital Content may not be copied, shared or otherwise distributed.
  2. Content is available for personal use only.
  3. Restrictions on downloads to customer devices accessing the digital content may apply.
  4. Applicable use is within relevant laws.
  5. The Ebook format is PDF and may not work in some reading devices such as Kindle.

Refund options

All payments are processed through PayPal.
Any monies returned to you will be paid directly to your PayPal account.
If you do not receive satisfaction from Holistic Reflexology, you can contact PayPal directly regarding your purchase.

While Holistic Reflexology seeks to deliver digital products as instant downloads, problems with the downloads can happen due to unforeseen circumstances. In cases where you have paid, and not received a receipt and the link to the download, please contact glenda@holisticreflexology.com.au. immediately. Your inquiry will be handled at the earliest possible convenience, time zones considered.